We are happy to offer drop ship options on some of our most popular “in-store” items, which we are unable to ship directly from our warehouse.

Drop Shipping is when our manufacturer ships the item straight to you from their manufacturing facility.

Please note that all drop ship items are FINAL SALE and we are unable to accept returns on these items.

Should your drop shipped item arrive damaged please contact us at customerservice@houseandhide.com for instructions on starting a claims return and receive a replacement for the damaged product. DO NOT CONTACT THE MANUFACTURER DIRECTLY as they will be unable to help you with your claim.

Oversized and overweight items may incur additional shipping costs above what is added at checkout. If this is the case you will receive an email including an invoice for additional shipping costs. Once your additional shipping invoice is paid your shipment will be released.